Contact us for more information
Corrections, tips and questions about our comparisons reach the editorial team by email at redaktion@utländskacasino.se. This page explains how to contact utländska casino, which subject line fits your request, what to include and what happens next. For our English-language comparisons, visit utländska casino in English.
How do you reach the editorial team?
Write to redaktion@utländskacasino.se for any kind of request, using the subject line to tell us what it is about. You can also visit our Swedish contact page, kontakta oss; the Swedish site starts at utländska casino.
Magnus Eriksson, our founder and editor-in-chief, handles corrections and tips. Our publisher is AFF Media Limited, registered in Gibraltar, and our about page shows where the company details come from.
| Field | Details |
|---|---|
| redaktion@utländskacasino.se | |
| Editor-in-chief | Magnus Eriksson, founder |
| Publisher | AFF Media Limited |
| Company number | 120271 |
| Registered in | Gibraltar, GX11 1AA |
Which subject line fits your message?
| Request | Subject line and what to include | Good to know |
|---|---|---|
| Correction | “Correction: page address”. The figure that is wrong, for example a wagering requirement, a withdrawal limit or a licence, and a source if you have one. | Say when you saw it. Material corrections follow our correction policy. |
| Tip | “Tip: casino name”. What the casino has changed in its offer or terms, or which casino is missing from the list. | Which casinos we include is set out in the methodology. |
| Question about a rating | “Question: page address”. Which casino and which figure it concerns. | How scores are counted: our scoring model. |
| Press | “Press: topic”. Which page or figure your question is about and how the answer will be used. | Figures, charts and data are on the press page. |
| Advertising link that goes wrong | “Link: page address”. The page address and where the link led. | How the links work: affiliate transparency. |
| Personal data in an email | “Personal data”. What you want to ask about, correct or delete. | See the privacy policy. |
| Account, withdrawal or dispute at a casino | Start with the casino, not with us. | We cannot access a player account. What to document is in our guide to casino disputes. |
| Help with your gambling | Stödlinjen, 020-81 91 00, free and anonymous. stodlinjen.se | More on responsible gambling. |
What makes a correction easy to check?
Give us the full page address, the heading or paragraph concerned and what you think should change. A link to a current regulator register, a law text, a decision or an original report helps most, together with its publication or update date. This gives us a source to check against the wording on our page.
For licence questions, we need the exact domain and the legal entity said to run it. A brand name or a screenshot of a logo does not show that a web address is covered by a licence. Our page on unlicensed casinos explains what the different licences mean. If your tip concerns bonus terms, our page on casinos without a bonus shows how we present wagering requirements — the amount you must wager before a withdrawal.
What happens after you write to us?
We compare your point with the source that should answer it and check the date, the scope and the exact wording. If a material error is confirmed, we correct the page. Changes that affect how you understand licence, tax, player protection or data are recorded with a date in the correction log.
A company cannot demand that correct and relevant criticism is removed, and a commercial relationship may not steer a correction. Our correction policy sets out the grounds for corrections, so you can see the basis on which we assess a request to change what we have published.
What should you leave out of your email?
Leave out ID documents, passwords, full card or account numbers, crypto keys, bank statements and anything else an editorial check does not need, and mask personal and transaction details in screenshots. Keep your message focused on the specific information you would like us to check.
We are a comparison site and cannot log in to player accounts, process withdrawals or represent you in a dispute. For an account matter, contact the casino first using the contact route on its verified domain. How we handle emails and data is covered in our terms of use and the Swedish sekretesspolicy.